FAQs
How can a solicitor help me?
A solicitor is a legal professional who provides expert advice and representation in various legal matters. They can guide you through complex legal processes, draft legal documents, negotiate on your behalf, and represent you in court if necessary. Whether you need assistance with personal matters, business transactions, or resolving disputes, a solicitor can provide valuable legal guidance and support.
How do I choose the right solicitor for my case?
Choosing the right solicitor is crucial to ensuring your legal needs are met effectively. Consider their expertise and experience in the specific area of law related to your case. Look for solicitors who have a good reputation, positive client reviews, and a track record of success. It's also important to find a solicitor with whom you feel comfortable communicating and who understands your goals and concerns.
How much will it cost to hire a solicitor?
Legal costs can vary depending on the complexity of your case, the expertise of the solicitor, and the specific services required. Solicitors may charge an hourly rate, a fixed fee, or work on a contingency basis, depending on the nature of the case. It's important to discuss fees and payment arrangements with your solicitor upfront and ask for a clear breakdown of costs to ensure transparency.
What information should I provide to my solicitor?
To assist your solicitor in handling your case effectively, provide them with all relevant information and documentation related to your legal matter. This may include contracts, correspondence, financial records, witness statements, and any other evidence or documents that may support your case or clarify the issues involved. Open and honest communication with your solicitor is essential for them to provide the best possible representation.
Is my communication with a solicitor confidential?
Yes, solicitors are bound by professional ethics and legal obligations to maintain client confidentiality. This means that any information you share with your solicitor is confidential and protected. You can freely discuss your case and concerns with your solicitor without worrying about your information being disclosed to unauthorized parties.
How long will my case take?
The timescale for each case varies depending on its complexity, the evidence required, and the cooperation of all parties involved. Some cases may be resolved within a few months, while others can take longer. Our team will provide an estimated timeline after assessing your case and keep you informed throughout the process.
Who can I contact if I have a complaint about my case?
If you have any concerns or complaints about your case, please contact the case owner who will try to resolve the issues. If the matter is not resolved to your satisfaction, kindly contact Raphael Newton, who is the Complaint handling Manager who will review your complaint. His contact details are: Raphael Newton, 158 Plumstead Road, London, SE18 7DY, email: raphael@gordonandthompson.com. If you are still unhappy with the result, you can contact Legal Ombudsman, Edward House, Quay Place, Birmingham B1 2RA. You can contact them by email at enquiries@legalombudsman.org.uk or calling 0300 555 0333.
